Service and Support

We're happy to help

Unusual but customer-friendly: In conjunction with the recommended service, our support is free of charge for the first four months, after which the service contract applies. The entire team is based in Cologne and processes support cases as quickly as possible! Telephone support is provided exclusively via callbacks. You won't end up on hold nor do you have to pay high fees. To best address your support case, use one of the following channels.

E-mail

Tell us about your problem with the software and, if necessary, attach screenshots for a better overview:

[email protected]

Remote maintenance

The problem is difficult to describe? With remote maintenance, we are immediately aware and can react quickly:

Start TeamViewer