Our support is included in the maintenance contract or software rental. work4all thrives on recommendations from our customers, which is why we do not see support as a cost, but as an opportunity to stand out positively. Our support colleagues in Cologne — yes, real people ;) — do their best to help you as quickly as possible. As a rule, you simply write to support@work4all.de and describe your request. This automatically creates a ticket in our system, and the next available team member will call you back. In urgent cases, you can also reach our support by phone at +49 2234 6903-0.
From SMEs for SMEs
Our support:
Personal
Professionally qualified
Fast
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“We have been using work4all for a while now and are very satisfied. The software is user-friendly, and the support team is very helpful. We can recommend the software with full confidence.”
Google review
“Excellent support. I submitted a ticket and took my lunch break because I thought it would take a while, as usual. I got a callback after just 10 minutes, even though we were unreachable several times. The colleague then got my mobile number and called me there. I’ve rarely seen such dedication. Thank you.”
Google review
“We have been working with work4all for 20 years and are still just as enthusiastic as we were at the beginning of our collaboration. We would especially like to highlight the support — we have always received fast help and creative solution suggestions from the knowledgeable and consistently friendly staff.”
Google review
"[...] In der Eingewöhnungsphase und auch bei aktuellen Angelegenheiten ist der Support wirklich immer sehr zügig, freundlich und hilfsbereit. Fazit: Eine sehr gute Entscheidung!!"
Google Rezension
"[...] Der Support ist schnell, freundlich, zuvorkommend und gründlich.
work4all zu kaufen war für uns eine gute Entscheidung, die wir besser schon eher getroffen hätten…"
work4all zu kaufen war für uns eine gute Entscheidung, die wir besser schon eher getroffen hätten…"
Google Rezension
Bring your growing business processes into a digital home
work4all connect what belongs together: projects, customers, invoices, documents, articles, employees. Everything clearly integrated in one software system.
One control centre instead of lots of special tools and makeshift solutions
Experienced process and digitalisation specialists by your side
Easy to use for all department - even when you're on the move
"Transparent customer and project management, fair pricing, and DATEV integration make work4all a true home for our business."
Managing Director, Steffens Systems GmbH